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FAQ's
What waste management services does Pellows provide?
Pellows provides a comprehensive range of waste management services across Cornwall, including skip hire, septic tank emptying, drain unblocking, CCTV drain surveys, road sweeping, hazardous waste disposal, waste oil collection, oil tank removal, heavy haulage and tipper aggregate deliveries. We work with domestic, commercial, agricultural and construction customers throughout the county.
Which areas of Cornwall do you cover?
We provide waste management services across the whole of Cornwall, including Truro, Newquay, Falmouth, Helston, Redruth, Camborne, St Austell, Penryn, Perranporth, St Agnes, St Ives and many surrounding towns and villages. If you're unsure whether we cover your location, simply get in touch and we'll be happy to help.
My septic tank is overflowing. What should I do?
If your septic tank is overflowing, stop using water wherever possible to prevent the problem from getting worse. Keep people and pets away from the affected area and contact Pellows immediately. Our experienced team can safely empty the tank, investigate the cause of the overflow and help restore your system as quickly as possible.
My drains are blocked. Can you provide emergency drain unblocking?
Yes. We provide emergency drain unblocking services across Cornwall. Whether you're dealing with a blocked toilet, overflowing manhole, slow-draining sink or blocked external drain, our experienced team has the specialist equipment to clear the blockage quickly and safely.
There's a foul smell coming from my drains or septic tank. What could be causing it?
A persistent foul smell can be caused by a full septic tank, blocked drains, damaged pipework or a fault within your drainage system. If the smell doesn't disappear or continues to return, it's best to arrange an inspection before the issue becomes more serious.
Can you respond to hazardous waste or oil spills?
Yes. Pellows provides specialist hazardous waste collection and disposal services throughout Cornwall. If you've experienced an oil spill or need hazardous materials removed safely and legally, contact our team immediately so we can assess the situation and respond as quickly as possible.
How quickly can you respond to an emergency?
We operate a 24/7 emergency phone line and always aim to respond as quickly as possible. Whether you need urgent septic tank emptying, emergency drain unblocking or assistance with a hazardous waste incident, our experienced team is ready to help.
Do I need a CCTV drain survey?
A CCTV drain survey is recommended if you have recurring blockages, slow drainage, foul smells or suspect damaged pipework. Using specialist camera equipment, we can identify issues such as collapsed drains, tree root ingress and damaged pipework without unnecessary excavation, helping you avoid costly repairs.
Are your waste disposal services fully licensed?
Yes. Pellows is a fully licensed and insured waste management company with more than 60 years of experience. We dispose of waste responsibly in accordance with UK environmental regulations and hold ISO 9001 and ISO 14001 accreditation, giving our customers complete peace of mind.
How do I request a quote or book a service?
Getting started is simple. Call our friendly team or complete the enquiry form on our website with details of the service you require. We'll provide honest advice, answer any questions you may have and arrange a competitive, no-obligation quotation tailored to your needs.
Contact Us
For all questions and enquiries, please don't hesitate to get in touch. You can call us on our 24/7 phone line, email us, or message us. We look forward to hearing from you.
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